Ghost.co.uk Reviews

Ghost.co.uk offers a variety of clothing items. They have a sale section where customers can find discounted items. They also offer 20% off everything and provide free UK delivery on all orders over £200. However, some customers have reported issues with their stock and delivery systems. There have been instances where orders were placed and subsequently cancelled due to stock problems. Also, while returns are stated to be free, a handling fee equivalent to a return posting fee is charged. This has resulted in customers paying nearly £10 for trying on a single item. Please note that these details are based on the most recent information available and may have changed. For the most accurate and up-to-date information, it's recommended to visit the official website of Ghost.co.uk.

On Ghost.co.uk, popular items include classic styles and feminine silhouettes. The site offers a range of clothing including dresses, skirts, tops, and trousers. They also have a sale section where customers can find discounted items. However, for the most accurate and up-to-date information, it's best to visit the website directly.

Ghost London is an iconic British brand that launched four decades ago. It is known for producing women's contemporary clothing with a contemporary vintage feel. The collections are recognized for their feminine aesthetic, modern silhouettes, and signature garment dyed pieces. The brand's philosophy is to always use and maintain high-quality fabrics in every collection. All fabrics are exclusively produced and woven for Ghost, using the highest quality viscose yarns. The brand also uses a unique ‘garment dye’ process and washes all garments, resulting in a luxurious, silk-like yet machine washable texture. All prints are uniquely designed in-house each season, retaining the vintage inspired spirit that the brand is renowned for. The brand also offers low maintenance aftercare for its garments. All garments are machine washable at 30 degrees or hand washed. The brand recently celebrated 40 years of heritage by reinventing its iconic satin range with the launch of GHOST ARCHIVE – a curated collection of signature silhouettes in an updated blend of LENZING™ ECOVERO™ viscose. The new collection features a fresh, contemporary color palette, and the styles have been designed to allow for effortless pairing, resulting in a complete collection of elevated, everyday pieces.

Ghost.co.uk accepts payments using Visa, MasterCard, Maestro, Switch, Clearpay, Klarna, Solo cards, and PayPal. To ensure a safe, simple, and secure shopping experience, Ghost uses Secure Socket Layer (SSL) technology. This technology encrypts and protects the data sent over the internet. Ghost does not store credit or debit card numbers in the database. To protect customers, a random security check may be initiated to verify cardholder details to prevent online fraud. If this check is carried out on a payment card, a random amount between 1p – 99p will be credited to the account. The customer will be asked to confirm this amount via email before the order can be dispatched. Ghost cannot and will not be responsible for fraudulent use on the website of a lost and/or stolen credit or debit card. However, assistance will be provided to the credit/debit card company where possible once any fraud has been reported to them.

Ghost.co.uk offers a 28-day return policy. If not completely satisfied with the purchase, items can be returned within this period. However, exchanges do not provide an additional 28 days. All items, including exchanges, must be returned from the day the first item on the order was delivered. Except for faulty goods, all items must be returned in a saleable condition, unused, and in their original, undamaged packaging. When trying on clothing, it's important to ensure that no deodorant or fragrance that may leave a mark is worn.

To make a return for a refund or exchange, the following steps need to be followed: 1. Enter the order number, postcode, email, or phone number. 2. Select the items to return or exchange. 3. Confirm personal information. 4. Choose the preferred return method. 5. Track the return every step of the way.

Unfortunately, online orders cannot be exchanged in stores at present. Refunds or exchanges will be processed within 10 working days of receiving the item in the warehouse. If returning an order for a refund, a return handling fee of £4.95 will be deducted from the refund amount. The original delivery fee of the order will not be refunded. All products must be returned in a new and unused state, in perfect condition, with all protective materials in place and Ghost tags attached.

For shipping, Ghost.co.uk offers free standard delivery for all orders to the UK, which takes up to 3 to 5 working days. For orders over £300, next day delivery is free and for orders £300 or below, next day delivery costs £7. Orders placed by 12pm Monday–Thursday will be delivered the next day. Orders placed Friday–Saturday or by 12pm Sunday will be delivered on the following Monday. Orders placed after 12pm will be delivered within 2 days. Deliveries are made Monday–Friday, excluding bank or public holidays. For international delivery, the delivery charge starts from £8.95 for Europe and £19.95 for the rest of the world (Non-EU), depending on the chosen country and the weight of the order. The exact delivery cost will be calculated at checkout based on the weight of the product(s) in the basket. Deliveries will take up to 10 working days for Europe and up to 14 working days for the rest of the world (Non-EU).